Live Demo — Simulated Agent
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Tom's HVAC Services

Reliable heating & cooling for Phoenix, AZ

★ 4.8 (214 reviews) (602) 555-0192 12 years in business
47
Calls Answered
this month
31
Appointments Booked
66% conversion
16
Missed Calls Prevented
auto-attended
142s
Avg Handle Time
AI only
Live Activity

Recent AI Conversations

Every call handled automatically — no receptionist needed.

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Maria G.

AC not cooling — appointment booked · Today, 10:42 AM

2m 34s ✓ Booked
🤖
AI Agent
Thank you for calling Tom’s HVAC Services, this is the AI assistant. How can I help you today?
👤
Maria G.
Hi, my AC isn’t blowing cold air and it’s 105 degrees outside.
🤖
AI Agent
I’m sorry to hear that! Let me get you scheduled. Can I get your name and address so we can send a tech?
👤
Maria G.
Maria Garcia, 4521 E. Camelback Rd, unit 12.
🤖
AI Agent
Got it, Maria. We have an opening tomorrow at 9 AM or 2 PM — which works better?
👤
Maria G.
9 AM please.
🤖
AI Agent
You’re booked for tomorrow at 9 AM. Tom will arrive with diagnostic tools and parts. We’ll text you a confirmation now.
DT

Derek T.

Thermostat question — resolved on call · Today, 9:15 AM

1m 12s ✓ Resolved
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AI Agent
Tom’s HVAC, AI assistant here. What can I help you with?
👤
Derek T.
My thermostat keeps saying “heat running” but the furnace isn’t doing anything.
🤖
AI Agent
That’s usually a sensor issue. Have you tried replacing the batteries in the thermostat?
👤
Derek T.
Oh — no, I haven’t done that.
🤖
AI Agent
Easy fix! Replace the batteries first. If it still acts up after that, call us back and we’ll schedule a sensor replacement. Usually about $120.
👤
Derek T.
Perfect, thank you!
LR

Linda R.

New system quote — booked consultation · Yesterday, 4:30 PM

3m 18s ✓ Booked
🤖
AI Agent
Tom’s HVAC Services, thank you for calling. How can I assist you today?
👤
Linda R.
Hi, I need a quote on a new AC unit. Mine is 18 years old and the repair quotes are more than a replacement.
🤖
AI Agent
Absolutely — for units over 15 years, replacement often makes more sense financially. Do you know what tonnage your current unit is?
👤
Linda R.
I have no idea, honestly.
🤖
AI Agent
No problem. We offer free in-home estimates — a tech will measure your home and give you a fixed quote with no obligation. We have availability Thursday or Friday this week.
👤
Linda R.
Thursday at 10 AM works.
🤖
AI Agent
Booked. We’ll text you a reminder the morning of. Thanks for calling, Linda!
?

Spam / Robocall

Spam / robocall — auto-filtered · Yesterday, 2:11 PM

0m 08s ✕ Filtered
🤖
AI Agent
Tom’s HVAC Services, AI assistant here.
👤
Unknown Caller
[Long silence, then auto-dialer hangup]
🤖
AI Agent
Caller disconnected. No message left.
JP

James P.

Maintenance plan inquiry — enrolled · Yesterday, 11:08 AM

2m 55s ✓ Booked
🤖
AI Agent
Tom’s HVAC, how can I help?
👤
James P.
I saw something about a maintenance plan? I want to make sure my system is ready for summer.
🤖
AI Agent
Great timing! Our Preventative Care Plan includes two annual inspections, priority scheduling, and 15% off all repairs. It’s $179/year. Would you like to enroll?
👤
James P.
Yes, sign me up.
🤖
AI Agent
Perfect. I’ll get you set up. Can I get your email to send the agreement?
👤
James P.
James.Pedraza@gmail.com
🤖
AI Agent
You’re enrolled, James. We’ll email you the agreement and schedule your summer inspection. Welcome aboard!
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